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I ordered two of the coolers.One for myself and one as a gift.The gift was fine and worked perfectly.Mine,however had a faulty cord. I was told to return the faulty unit (at my expense $9.95) and it would be replaced. I did so on October 7,2018.I reached out again on...
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Company wrote 0 private or public responses to the review from 4 hours ago.
#1421783
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Exclusive Deal Shop - Aircooler

I have ordered 2 aircoolers from Exclusive Deal Shop at the beginning of August 2018 it has now been 4 months. I have tried several times to email them but always get the answer the staff are looking in to my order. As I live in Australia I thought it might take a bit longer to deliver them but now I know that it's a big scam. I will never shop online again.
Company wrote 0 private or public responses to the review from Dec 05.
1.0
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Customer service
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#1415524
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Sept 11, 2018 I purchased buy two get one free air coolers from Exclusive Deal shop. It took all of the three weeks for delivery. My initial use of two of the coolers immediately failed when I inserted the usb cord into the cooler receptacle. The receptacle for the...
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Company wrote 0 private or public responses to the review from Nov 11.
Anonymous
Sandie Payne 51

I too purchased two of the mini air coolers only to find my bedside table was soaked the next morning the water tanks both faulty and water leaking everywhere I have send at l...

2.1
I didn't like
  • Product reliability or customer service
#1398282
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NO PHONE NUMBER FOR SELLER OF THIS PRODUCT NO E-MAIL ADDRESS NO SERVICE NO WEB SIDE THE MINI AIR COOLER FOR $89.00 IS NOT WORKING AT ALL TRY TO FIND OUT THE CO. FOR REFUND OR EXCHANGE, NO HOPE I HOPE I CAN FIND THEM, FOUND THE SHIPPING CO. ADDRESS IN CALIFORNIA I AM...
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Company wrote 0 private or public responses to the review from Nov 09.
1.0
I didn't like
  • No customer service at all
#1397141
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Exclusive Deal Shop - NEED MY REFUND FOR AIR COOLER

YOUR AIR COOLER PRODUCT ISNOT WORKING , NEED MY MONEY ASAP
Company wrote 0 private or public responses to the review from Nov 07.
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#1396039
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Exclusive Deal Shop - Awful! The air cooler is a rip-off.

I paid $89 for a mini air cooler that doesn’t work at all. It took weeks to arrive. I emailed them immediately to tell them I wanted to return it and to please send me instructions on how to return for a refund. That was in September and I still have not heard from them
Company wrote 0 public responses to the review from Oct 09.
#1377085
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The air cooler arrived after waiting several weeks for it. It advertises itself as usable in a USB port or an electrical outlet. When I opened the package, there was a power cord to use with a computer, but no plug for the device. I contacted Exclusive Deals...
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Company wrote 0 private or public responses to the review from Oct 05.
Anonymous
PERRY

I PURCHASED AIR COOLER , ISNOT WORKING , I TRY TO GET HOLD OF THEM, NO WAY THIS PRODUCT IS NOT GOOD AND I PAID FOR $ 89.00 NO CUSTOMER SERVICE, THIS IS MY LAST TIME I BUY FROM...

1.0
#1373957
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Worst product. Just a fan and they wont refund. Pure rip off stay away from them! Check refund policy i.e. they dont. So save your money on anything they market!!!!!!fan blows over water!!! Got duped!!! They have no concern about product. Just taken money and run. $89...
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Company wrote 0 private or public responses to the review from Oct 05.
1.0
#1373724
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i just recieved an email today (friday 9/7/2018) from exclusive deal shop & here's what they said:your shipment is confirmed & it goes on to say it has accepted my order and they're getting it ready to ship to my residential address.they also gave me a tracking...
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Company wrote 0 public responses to the review from Sep 07.
#1349313
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i ordered an air cooler on august 20th & i paid with paypal i did however,recieve an order#(13733) but i did not recieve a tracking number what so ever after sending email after email,a rep named james told me that "they were processing my order & i would have a...
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Company wrote 0 private or public responses to the review from Sep 04.
Anonymous
Anonymous

I had the same problem. It took one month to get mine and it has worked three weeks, then stopped working. I complained to them and they so NO REFUNDS. DO NOT PURCHASE FROM TH...

1.0
I didn't like
  • Customer service
  • Product nor customer service
#1346487
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